Gmail sync-inbound

Once a Gmail account is connected (Settings → Connectors → Gmail), every inbound message gets matched to a contact and dropped into the CRM:

• Match by email — if the sender''s email matches an existing CRM contact, the email is logged as an activity on that contact.
• Auto-create — if no match exists, we create a contact with source = gmail_inbound_auto, populating first/last name from the From header.
• Threading — replies in an existing Gmail thread chain back to the same conversation in the CRM inbox.

Caveats

• Only your connected Gmail accounts. Each agency user can connect their own.
• We don''t process emails older than the connection date — only forward-going.
• Want backfill? Use Sync historical emails from the connector page; it enumerates the last 90 days.