Connectors Overview
Extend your voice agents with integrations — booking, notifications, automation, and more.
From Receptionist to Automation Powerhouse
Out of the box, your AI voice agents answer calls, collect information, and handle conversations. But when you connect them to other tools, they become something much more powerful — they can book appointments, trigger workflows, update CRMs, and send notifications, all during or after a call.
Note: Connectors transform your AI agent from a receptionist into a full business automation hub. Instead of just taking a message and saying “someone will call you back,” your agent can book the appointment on the spot, send a confirmation email, and notify the business owner — all in the same call. That’s a completely different value proposition for your clients.
Available Connectors
| Connector | What It Does | Status |
|---|---|---|
| Cal.com | Book appointments directly during calls using the client’s calendar | Live |
| Webhooks | Send call data to any URL for custom integrations | Live |
| Google Calendar | Sync with Google Calendar for availability and booking | Coming Soon |
| Zapier | Connect to 5,000+ apps via Zapier triggers | Coming Soon |
| n8n | Connect to n8n workflows for advanced automation | Coming Soon |
| Slack | Send real-time call notifications to Slack channels | Coming Soon |
| Email / SMTP | Send custom emails triggered by call events (Mailgun infrastructure built) | Coming Soon |
| Google Sheets | Log call data directly to Google Sheets | Coming Soon |
| GoHighLevel | Full integration with GHL for agencies already on that platform | Coming Soon |
Tip: Cal.com is a game-changer for service businesses. A plumber, dentist, or law firm that connects Cal.com means their AI agent can check real-time availability and book appointments during the call — no “we’ll call you back,” no phone tag, no lost leads. It’s the single highest-impact connector you can set up for a client.
How Connectors Work
Connectors follow a simple pattern:
Configure the Connector
In the agency portal, navigate to the client’s agent settings and find the Connectors section. Select the connector you want to enable and provide the required credentials or API keys.
Map the Data
Each connector needs to know what data to send or receive. For Cal.com, you’ll select which calendar to use. For webhooks, you’ll specify the URL. For Zapier, you’ll connect your Zap.
Test the Integration
Make a test call to verify the connector is working. Check that the appointment appears on the calendar, the webhook fires, or the Zapier workflow triggers.
Go Live
Once confirmed, the connector runs automatically on every call. No manual intervention needed — the AI agent handles everything.
Connector Use Cases by Industry
Here’s how different businesses benefit from connectors:
Plumbers, HVAC, electricians, auto detailers
- Cal.com — Book service appointments during the call
- Slack — Notify the dispatch team of new bookings
- Webhooks — Push call data to job management software
A plumbing company using Cal.com + Slack means: caller books an appointment → technician gets a Slack notification → job is on the schedule. Zero human involvement.
Dentists, chiropractors, therapists, clinics
- Cal.com / Google Calendar — Patient appointment scheduling
- Email — Send appointment confirmations and reminders
- Webhooks + Zapier — Push call data to practice management software and track patient interactions
A dental office where the AI books cleanings and check-ups directly on the hygienist’s calendar — that’s a full-time receptionist’s worth of work automated.
Law firms, accounting, consulting
- Cal.com — Schedule consultations and intake meetings
- Webhooks + Zapier — Push leads to your CRM and trigger intake workflows
- Google Sheets — Log every inquiry for tracking and follow-up
A law firm where every consultation-request call results in a booked meeting, a CRM record via webhook, and a logged lead — that’s lead conversion on autopilot.
Pricing Connectors Into Your Service
Connectors add real, tangible value — and your pricing should reflect that. Many agencies offer tiered packages:
- Basic — AI receptionist only (answers calls, takes messages)
- Professional — AI receptionist + calendar booking (Cal.com)
- Enterprise — AI receptionist + booking + webhook integrations + Slack notifications
Each tier is a genuine step up in automation for your client, and it justifies a higher monthly fee. A basic answering service might be $297/month, but a fully automated booking-and-notification system could easily command $597–$997/month.
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